Services



  • Integration of GVP with Genesys outbound Solution
  • Salesforce Integration with GVP for screen-pop and other integrations including GPlus on Siebel
  • SDK Developement
  • GVP design
  • Experienced integrations on Avaya, Unify HP4k, Openscape Voice, Cisco, Aspect, and many more.
  • Oracle and MS SQL database implementations
  • Integrations of all sizes, including complex multi-site multi-switch designs
  • Genesys Routing design and optimization for all media types
  • GVP development and custom configurations including speech
  • Integration of Genesys Mobile Services (GMS)
  • Migration of IRD/URS strategies to Composer/Orchestration