Doug Fitler founded Copperline Consulting in 2008 after 8 years of Genesys Professional Services with Siemens. He specializes in custom applications, Genesys routing and multimedia, system design and reporting. He has successfully integrated Genesys systems in several countries across many platforms.
Krish Pai has done high-end GVP/IVR development for many companies around the world and is an expert at creating unique solutions to difficult problems. He has worked as a developer and lead engineer on Genesys products for over 17 years.